A primary external drive containing three years of unbacked-up clinical trial data suffered a catastrophic head crash after an accidental desktop drop. The drive was clicking loudly and completely unreadable.
"Being based right here in the University District, I needed a local team I could trust with sensitive data. I dropped my drive off at their secure intake office inside the Regus-managed business center in the UW Medical area. The professionalism was immediate. They clearly explained the difference between a software diagnostic and the physical cleanroom labor required to open the drive.
Although the mechanical damage to the platters was severe, their engineering team worked tirelessly in the cleanroom. They recovered 98% of my critical research files. The transparency about pricing and logistics gave me complete peace of mind during a highly stressful week."
-Dr. Evelyn S., University of Washington Medical Research Affiliate
